Support Worker

Apply for a Support Worker role today and start a rewarding career with ACH Healthcare.
Apply for a Support Worker role today and start a rewarding career with ACH Healthcare.

By ACH Healthcare

Full job description

Join ACH Healthcare as a Support Worker and help people live with greater comfort, confidence, and independence. We are looking for caring, dependable individuals who want to make a meaningful difference every day.

At ACH Healthcare, our Support Workers play a vital part in helping people live with dignity, confidence, and as much independence as possible. This role is about more than practical assistance. It is about building trust, providing consistent support, and helping each individual feel safe, respected, and heard.

As a Support Worker, you will work with people who may need help with daily routines, personal care, social engagement, community access, medication support, and emotional reassurance. Every person is different, so we take a person-centred approach that focuses on individual needs, preferences, goals, and strengths.

You will be part of a caring team that values compassion, reliability, and professionalism. Whether you are supporting someone at home, in supported living, or within the community, your role will help improve quality of life and create a more positive day-to-day experience for the people you support.

This position suits someone who is kind, observant, patient, and committed to making a real difference. If you take pride in helping others feel more confident and supported, this is a meaningful opportunity to grow your career in care with ACH Healthcare.

Responsibilities

  • Provide person-centred support tailored to individual care plans
  • Assist with daily living activities, including personal care where required
  • Support individuals with meal preparation, hydration, and light household tasks
  • Encourage independence, confidence, and active participation in everyday life
  • Assist with medication administration or prompting in line with training and policy
  • Support individuals to attend appointments, activities, and community outings
  • Maintain accurate, timely, and professional care records
  • Observe and report changes in wellbeing, behaviour, or health needs
  • Promote dignity, privacy, choice, and respect at all times
  • Work closely with families, colleagues, and other professionals to deliver safe support
  • Follow safeguarding, health and safety, infection control, and risk management procedures
  • Contribute to a positive, dependable, and compassionate care environment

Requirements & Qualifications

  • Previous experience in a care or support role is desirable but not always essential
  • A genuine interest in supporting vulnerable adults and helping people live independently
  • Good understanding of dignity, safeguarding, and person-centred care
  • Willingness to complete training relevant to the role
  • Strong sense of responsibility, professionalism, and reliability
  • Ability to work flexibly, including weekends, evenings, or bank shifts where needed
  • Right to work in the UK
  • Enhanced DBS check, or willingness to undergo one
  • NVQ Level 2 or Level 3 in Health and Social Care is desirable
  • Full UK driving licence is beneficial for some community-based roles

Skills

  • Compassionate and respectful approach
  • Strong communication and listening skills
  • Patience and emotional resilience
  • Ability to build trust and positive relationships
  • Good written record-keeping skills
  • Awareness of professional boundaries
  • Teamwork and collaboration
  • Time management and dependability
  • Problem-solving and calm decision-making
  • Confidence in supporting people with diverse needs

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